Issue with course Hyperlink - Wrong underline color when hovered

Oct 01, 2021

Hi everyone, 

I am working in a Thai course in Storyline 360. The hyperlinks are in blue and underlined in the normal state, when hovered and visited they should look red (the text and the underline as well). This is working fine fot the text in Thai, but the brand of the client, which is in EN shows an error, the underline stays in blue.

I tried modifying the hyperlink style, but it didn´t work. I also tried copying the properties of the Thai part with the Format painter. 

I'm thinking it may be related with having latin characters in the same hyperlink with non latin characters. The couse I did for RU had the same issue. 

Anyone knows how to fix this, or if can't be done?

I'd appreciate your help, thanks!

1 Reply
Maria Costa-Stienstra

Hi, Katsirin, and welcome to E-Learning Heroes! ✨

Thank you for sharing the screenshots and the details of what you're experiencing!

I'd like to have our support engineers look at your .story file to help you troubleshoot with your permission. I went ahead and opened a support case on your behalf, and you should receive an e-mail shortly with a private upload link.