Issue with speed building up screen

Nov 17, 2021

HI,

I was wondering  if anyone could please advice or let me know if they are experiencing the same issue as me and my colleagues at work.

I creates eLearning on articulate Story 360 and recreate screens of systems to demonstrate a functionality for example.  I have a work laptop with 64gb memory, my articulate Storyline 360 files are from 10 to 50 KB on average.  When creating those screens or updating screens that I have already created, the system is extra slow and sometime doesn't even respond.  when typing text for example, it will take a few seconds before it appears in the text box etc....

  • Have any of you experienced the same issues?
  • Is this related to articulate software?
  • Is this related to my internet speed? even though the software is downloaded onto my laptop?
  • Is this related to my laptop?

Any help, recommendation or suggestion on this would be great!! Thank you so much in advance 

2 Replies
Lauren Connelly

Hello Bene!

Many factors could come into play if you're experiencing slowness when using Storyline 360! I've noticed latency issues when saving projects on a network drive, so you'll want to ensure that you're always s saving and publishing Storyline projects on your local hard drive (typically your C: drive). 

You might also want to do a simple repair of Storyline 360!

If you're still seeing the slowness after saving locally and trying a repair, then we'll want our Support Engineers to step in. You can reach their team directly by submitting a support case.