'Jump to Results Slide' Not Working Correctly (Storyline 3)

Jul 04, 2022

To summarize the issue, the final question in the exam section of a course has two triggers: 'Submit Interaction - Multiple Response' which is working correctly, and a 'Jump to Results Slide' trigger, which is not working properly. 

Instead of showing the results slide, the slide jumps to a seemingly random page from earlier in the course despite no trigger that I can see prompting it to do so. Has anyone encountered this issue before and discovered a fix?

Thanks. 

1 Reply
Luciana Piazza

Hello David! 

Sorry to hear you are having trouble with the triggers for your interactions within your course. I understand how frustrating it can be. 

I'd like to provide this article on Storyline 3: How to Use Course Completion Triggers from Storyline 360.

If you are still having trouble, please share your .story project file with us. We can investigate what’s happening within the project. You can share it publicly here or privately with our support engineers. It will be deleted when troubleshooting is complete.

Have a great afternoon! ✨