One of the our user is trying to activate the below license key of Articulate Storyline 3, but he is not able to get it activated, the error he gets is you have exceeded the number of activation allowed.
Want to know how can we re-assign a key to other user in case the previous user leaves the firm, how can we clear his account and start with a new user.
need someone to call me for me to elaborate this and get the correct solution.
Great idea opening a case! I see you've connected with my teammate, Swapnil, and he already provided information about your Storyline 3 license and the transfer request. Let's continue the conversation in your support case to keep all the information in one place.
2 Replies
Storyline 3 limits how many places a given license key can be used.
If you want to install and activate SL3 on a new device, you first have to deactivate and uninstall it from another device.
Hi Rajesh,
Great idea opening a case! I see you've connected with my teammate, Swapnil, and he already provided information about your Storyline 3 license and the transfer request. Let's continue the conversation in your support case to keep all the information in one place.
Thank you!