Low-resolution issue with Camtasia MP4 uploaded to Storyline

Howdy all!

I'm having a low-resolution issue when uploading an MP4 created in Camtasia 2021 to Storyline. Here's what I've fiddled with thus far:

  • Upped the frame rate to 60 and quality to 75% in Camtasia before exporting
  • Upped Properties > Quality > Video quality to 9 (higher quality) in the Storyline Publish menu

Even after this, the resolution is still fuzzy, not clear and crisp. The only other thing I can think of is I scaled the dimensions down (proportionally) to fit a certain area on the screen. This doesn't seem to be a factor as the video is still fuzzy even when imported and not scaled up/down.


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