Next Button will not activate if the refresh icon is used

Jul 11, 2022

We have encountered an issue, by accidently really, where if the slide plays all the way to the end, the next button will activate.  However, if you hit the refresh icon and replay the slide, the next button stays activated during the entire "replay"  but as soon as it reaches the end of the slide, it deactivates.  We had all downloaded the June 22, 2022 update to Storyline 360 and all modules we published were doing this.  We were using the Cornerstone app on an IPAD when doing this testing and noticed this glitch.  If we played the module on a desktop, it would perform correctly.  We went back to the Storyline 360 updated dated May 3, 2022 and republished the modules it is no longer doing this on the IPAD and the next button behaves as normal when slide is replayed.  Any insight into this?  Thanks for your help! 

1 Reply
Luciana Piazza

Hi paige!

I'm sorry to hear you are having issues with navigating using your next button when you replay your slide. 

I'd like to provide this E-Learning Heroes forum thread as a reference point. Perhaps the triggers just need to be adjusted to allow for navigation upon replay of the slide.

We'd be happy to take a look at your Storyline file and troubleshoot with you in this thread or privately in a support case. Whatever you are most comfortable with. 

Have a great day!