Can anybody please let me know why the print button not working over ipad. Its working on my pc but not on ipad. The course played on ipad launches in the Articulate app.
Unfortunately, this functionality is not currently supported for the Articulate Mobile Player or HTML5 for the iPad. This may be why this is working for you on the PC, but not on your mobile devices:
For more information about the features supported for mobile devices, please review the following article:
Hi Sadhana! This thread is a bit dated, but thanks for popping in to offer assistance. Is this something that you could share with the users in the community?
Hi Sadhana! Thanks so much for popping in to share here. This thread is a bit older, so I'm not sure if everyone is still subscribed. You may want to reach out to Amey by using the Contact Me feature in his E-Learning Heroes profile page. :)
I have interaction, which has print button included, it works from desktop device, but from the mobile phone (iphone) the print button is not functioning. Is it fixable somehow?
Would you be willing to share a copy of your project file here or through a support case so we can test the behavior to see what's going on? We'll delete it when we're done troubleshooting.
7 Replies
Hi Amey,
Unfortunately, this functionality is not currently supported for the Articulate Mobile Player or HTML5 for the iPad. This may be why this is working for you on the PC, but not on your mobile devices:
For more information about the features supported for mobile devices, please review the following article:
Articulate Support - Comparing Storyline's Flash, HTML5, and Articulate Mobile Player output
Hi Christine,
Thanks for the information. Please do let me know if there is any alternative solution for the same.
We have recently implemented the solution for printing on iPad in Storyline 2. If you need help, please reach out to me.
Hi Sadhana! This thread is a bit dated, but thanks for popping in to offer assistance. Is this something that you could share with the users in the community?
Hi Sadhana! Thanks so much for popping in to share here. This thread is a bit older, so I'm not sure if everyone is still subscribed. You may want to reach out to Amey by using the Contact Me feature in his E-Learning Heroes profile page. :)
Hello,
I have interaction, which has print button included, it works from desktop device, but from the mobile phone (iphone) the print button is not functioning. Is it fixable somehow?
Hi Sandra,
Sorry to hear that you ran into a similar issue.
Would you be willing to share a copy of your project file here or through a support case so we can test the behavior to see what's going on? We'll delete it when we're done troubleshooting.