Questions selected on result slides keep being unchecked.
Jan 30, 2023
Hello,
I have 7 result slides, each calculating results of questions from one particular scene. There are 7 scenes, each consisting of both a question bank and 2 to 4 other questions.
Result slide 1 calculates the results of the questions in scene 1, Result slide 2 calculates the results of the questions in scene 2 etc.
I select the questions to be scored in the 'quiz settings' window. But, after a while (I cannot tell when exactly or what I do exactly to cause it), some of the questions that had been checked, are being unchecked.
For instance (see attachment), result slide 7.1 should score the questions of scene 1 'Communicatie en samenwerking'. They are all checked on the screenshot. However, after some time, some of the questions are being unchecked, sometimes all of the questions get unchecked, sometimes only the questions except the questions in the question bank '1.6 Draw from Communicatie en samenwerking' are being unchecked.
Do you know what could be causing this please?
Thank you!
7 Replies
Hi Katie,
I'm sorry you're having issues with your boxes becoming unchecked in your quiz settings! This is definitely some odd behavior. We would love to troubleshoot this for you! Would you be willing to share your file here or with our support engineers privately in a support case?
Thanks for reaching out!
I am having this exact same issue repeatedly - the boxes keep getting unchecked in the quiz settings and my results slides don't work
Hi Stacey, we'd love to be able to track down the root cause and get this fixed. Would you be willing to share your file here or with our support engineers privately in a support case?
Thanks!
Thanks- I think I figured it out. I had a final results placeholder for multiple quizzes and the slide wasn't yet set to calculate results by results slides instead of by questions. When I fixed that, the random unchecking stopped.
I am having the same problem with quiz questions becoming unchecked. Seems to happen after I make a tweak to the settings on the results slide and then whichever question slide I test (to verify scoring) becomes unchecked. My original problem I was troubleshooting is I can't get my 2 results slides to work correctly, they keep showing 0 as final score. I don't think I have a final results placeholder as mentioned by Stacey, but I'll check.
Stacey's post got me thinking and I was able to solve my problem. Had to remove results slide from each quiz and have just one in it's own scene, and use variables to return to the appropriate quiz if learner fails.
Hi Sharon!
I'm so glad to hear one of our knowledgeable community members offered a solution that resolved your issue!
Thanks for reaching out and sharing feedback on what worked for you!