Quiz - Submit button only working when clicked twice for incorrect responses

Hi there Ellen! Happy to help you solve this mystery.

First, what version of Storyline are you using? You can find this detail by going to the Help tab, then About Storyline. The latest version is Update 24. 

Also, do you find the same problem happens when you create a new quiz slide from scratch, not using the Content Library?

Hi Alyssa,

The version is v3.24.17733.0

I have not created a new quiz slide from scratch, so I don't know if the same thing happens.  Should I try it?  Will it help solve this issue?

Thanks so much for helping me to figure this out!

Ellen

Hi, Ellen. Thanks for sharing this detail!

If you're not able to recreate the behavior in a non-Content Library quiz slide, that tells us that the culprit lies in the template. Would you mind sharing your .story file with us? We'll try to replicate what you're experiencing and will delete it after troubleshooting. You can send that Storyline file to us privately by using this upload link.

Looking forward to helping! 🙂

Hello, was this resolved? I'm having the same problem :(

Thanks

Good morning, Cloudtrainer Ltd team!

I'm happy to work with you on this. Referencing Ellen's case, here's what we uncovered:

The culprit: The question slides are set to have 2 attempts with no 'Try Again' feedback. That way, learners need to click the Submit button twice before the incorrect feedback appears, as it allows for another chance to answer the question with no additional feedback.

Here's how to fix that: Limit the attempts to 1, or set up a 'Try Again' layer.

Let me know if that helps you, too!

You guys are cool! I faced the issue now, and this thread helped me fix it and save me from an embarrassing situation

Hi, 

I'm using the pre-Quiz template. However, after submitting the correct/incorrect answers, no layer was shown on the screen. It happens with all 10 questions.

Does anyone know why this is happening? 

Thank you

Hi, Deepti.

Thank you for reaching out!

On your question slide, do you have Feedback set to none? See below:

If that's not your scenario, can you share your .story file so we can help you troubleshoot?