Replay Button on Seekbar Not Working

Mar 29, 2016

Hi. A client has come back to me to note that the replay button on the right side of the seekbar doesn't work. I've checked it on both the Flash and HTML5 versions. I also can't find any triggers that specify the replay button, when pushed, should replay the audio for the slide. Can you help?

173 Replies
Greg Poole

Alyssa, within the last year alone there have been more than a dozen posts on this thread  saying that the Rewind button should work as...a rewind button. That suggests that the "pulse on the popularity of this request" is at maximum heart rate, , and clearly many Storyline users would like (and actually expect) this functionality. 

I'll put in an official Feature Request, but it is beyond weird that it won't work when Resume Saved State is selected.

Jean-Christophe Goyette

Here is something worth knowing: how does the embed Reload button work in SL's player?

Right now, we currently need to 1) set to slide to "reset to initial state" and 2) add a trigger that "go to [that same] slide", if we want a custom Reload button.

However, how does the player's Reload button work? We know that it only works if the slide is set to "reset to initial state", but what else does the button do?

Leslie McKerchie

Hello Jean-Christophe,

In some cases, you may notice that the Rewind button at the right end of the seekbar doesn't actually start the slide over from the beginning.

The behavior of the Rewind button is determined by the “When revisiting” property for each slide. There are three options to choose from:

  • Automatically decide: This is the default option, and it means Storyline will decide automatically whether to rewind the slide or not. Here's the logic: If the slide contains just simple objects and audio but no interactivity, Storyline will rewind the slide to the beginning of the slide’s timeline. However, if the slide contains any interactive elements, such as buttons or any other object that includes a visited/selected state, Storyline won't rewind the slide.
  • Resume saved state: This option will always prevent the slide from rewinding.
  • Reset to initial state: This option will always force the slide to rewind.
Michelle Edwards Johnson

Seems like this has been an issue for awhile now. How long do you track until  there is actually movement on a feature request? I'm pretty frustrated by this. Either I get rid of the seekbar on my slide (my client wants a seekbar!) or I have a non-functional replay button on the player which then looks like an error or bug to users. Not good.

Leslie McKerchie

Hi Raymond,

This is still an open feature request with our team.

I'm glad that Daniel was able to pop in and offer a suggestion to use in the meantime.

Also, your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.

Kristin Meizinger

Please add my vote to this request as well. The replay button should work independently from the seekbar, as it is very confusing to a user, and not very intuitive to have to drag the seekbar to replay the audio. 

Hopefully this is resolved soon, as it seems that this has been an ongoing issue/request for over a year.