Replay Button on Seekbar Not Working

Mar 29, 2016

Hi. A client has come back to me to note that the replay button on the right side of the seekbar doesn't work. I've checked it on both the Flash and HTML5 versions. I also can't find any triggers that specify the replay button, when pushed, should replay the audio for the slide. Can you help?

173 Replies
Andreia Rodrigues

I am wondering the same thing. 
People have been asking for this feature and another one (importing a video with an alpha channel eg.mov into Storyline) for over 7 years now. No one in Articulate is paying attention to us. 
Those two features should be already available to 360, but I would be happy if they were just added to the roadmap. 

What do people have to do to Articulate see what we need? 
From today, I will send a request https://articulate.com/support/contact/feature-request every single day to see if they at least consider doing anything. 

Ollie Potter
Andreia Rodrigues

I am wondering the same thing. 
People have been asking for this feature and another one (importing a video with an alpha channel eg.mov into Storyline) for over 7 years now. No one in Articulate is paying attention to us. 
Those two features should be already available to 360, but I would be happy if they were just added to the roadmap. 

What do people have to do to Articulate see what we need? 
From today, I will send a request https://articulate.com/support/contact/feature-request every single day to see if they at least consider doing anything. 

I think I'll join you Andreia!

Jean-Christophe Goyette

The issue is that we don't have a "Replay" trigger, and everything is tied to the slide's state.

Logically speaking, a Replay button should replay the slide regardless of whether you want to "reset the initial state" or "keep the saved state".

It's like how the Next trigger automatically follows the slides' order, while the Previous trigger follows the last visited slide, and not in the order. There's no logic...

Ruth Ann Goetz

This is a frustrating issue because as you know, users are accustomed to having that functionality. When it does not work as they anticipate it to, it causes frustration on the part of the user, and on the part of the developer who has tried to ensure a good user experience. Please start making long standing issues like this a priority to correct. This should be addressed and quickly. 

Ollie Potter
Joe Tansengco

Hi Daniel,

Still no changes to this behavior, which is detailed in this article. I've added your voice to the open Feature Request that we have for the improvement of this feature. Here's a quick look at how we manage feature requests for your reference. 

Morning Joe,

Can you please explain to me why this needs to be submitted as a feature request when it is clearly a bug in the software? Its crazy to think this has been going on for so long.

Can you also explain why rolling out new features is a higher priority to fixing known software bugs?

Thanks

Ollie

Ollie Potter
Andreia Rodrigues

I am wondering the same thing. 
People have been asking for this feature and another one (importing a video with an alpha channel eg.mov into Storyline) for over 7 years now. No one in Articulate is paying attention to us. 
Those two features should be already available to 360, but I would be happy if they were just added to the roadmap. 

What do people have to do to Articulate see what we need? 
From today, I will send a request https://articulate.com/support/contact/feature-request every single day to see if they at least consider doing anything. 

Hey Andreia,

Did you actually start submitting a Feature Request everyday? 

Kind regards,

Ollie

Tracy Hughes

I would also like to add my vote to adding this feature, the way it is designed now can be confusing to learners since when you pause the timeline in the middle of the audio because you missed something, you can't replay the part you missed, it just starts from where it was paused and now the audio is out of sync with the rest of the slide interactions.

Jean-Christophe Goyette

Basically, all the button needs is a special "replay trigger" that replays the slide, regardless if it was set to "Resume Saved State" or "Restore Initial State".

Without being told to "do it yourself", how hard can it be?

It's like how the Previous Slide trigger only goes back to the last seen slide, and not the previous slide in the scene's chronological order. If the Next Slide works as intended, the Previous Slide trigger should do the same in reverse. Right now, your learners can screw up the navigation if they ever use the menu.

Kaylyn Milan

I also need to use the player's replay button to replay slides set to Resume Saved State. It would be a huge timesaver to be able to use the replay button in the player instead of having to create a custom button that replays the slide.

Also, please allow us to select the seek bar and replay button separately. I don't always want to show both, especially if the reply button doesn't always work.

I did submit a feature request.

Robin Wooten

This is really frustrating - it is such a basic common sense feature that adds so much to functionality and without it forces the user to miss content that they really want to see. That's the worst. Perhaps we should all keep requesting this as a feature request. It seems we need to tale a stand and be more forceful. Another feature request going in today.

Lena Hausmann

I’m mean if the button is not a replay button maybe think about using a different icon – would help lessen the confusion for learners. Would not be a great fix – since replaying slides seems like an essential feature.  

So. How are we still asking for this?

Well let’s do it again…

“Thank you for taking time to tell us what features you'd like to see on our feature roadmap. Your input is very valuable to us.“
Sure does not feel like it, considering how long this request has been here. (and sadly it’s not the only one). 

 

Josh Nellist

Looks like this thread died but am adding my plus one.  Sometimes learners (and reviewers) want to reset and relisten to a slide while they are on it.   But it's also useful to have a slide retain it's saved state when the the learner clicks around at other times.  It would be great if both things were possible.  If the reset button set the slide "back to 1" without needing to change the return property.