3 Replies
Andrea Koehntop

Hi Aarati! 

I'm happy to help you work through the issue you are experiencing using the Esc key in Storyline. 

I want to ask you a few questions to begin troubleshooting:

  • Are you using a screen reader? If so, which one?
  • Are you working from a Mac or a PC?
  • You mentioned that this doesn't work in Review 360. Does it work in preview mode in Storyline?
Maria Costa-Stienstra

Hi, Sherri.

I'm not aware of a way of triggering a player tab to open/close with a different key. Once the focus is on the Resources tab, they can use Enter or the Spacebar to open/close it.

I'm hopeful others in the community might have some suggestions for you. What is the intended environment (LMS, web, Review 360) ?