Side-by-side videos not playing at the same time

Apr 19, 2023

I have created a course for Web with several scenes containing slides with videos that are to play side-by-side automatically and loop. They work fine in Preview and in Review 360. When I publish for Web it is random for which screen where the side-by-side play works. Any 2 that are first selected, the right side video will not play, but when I select the other 2 screens they work correctly. For the random 2 that don't work, if I click the "previous" button to go to the slide before the video(s) slide and return back to the video(s) slide, then they will work. Again, it is random which 2 of these slides do not work, it is any 2 slides I select first that do not work. I do not have a player attached to the videos, I just want the user to be able to click the video to pause and to play, and to click an "enlarge" icon to show a layer with a larger version of the video on it. This aspect works fine as well as long as the video is playing. Does anyone have any idea what is happening?

1 Reply
Jose Tansengco

Hi Dawn, 

Sorry to hear that you ran into this behavior. 

This sounds like something we'll need to investigate in order to get an understanding of what's happening. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done testing!