SL 360 - Videos added into the feedback master slide doesn't navigate while previewing.

Jun 15, 2021

Hello Developers,

Need your support in Articulate storyline 360. I've kept a video in the feedback master slide for correct layer (thumbs up). While previewing, when the answer is correct; slide navigates to the correct layer. We have a continue button there. Clicking it should take us to next slide. But the slide keeps loading and nothing happens. I tried the same without the video and its able to navigate. I tried keeping the video in the slide layer instead of feedback master slide and the its able to navigate as well.

Only when there is any video in the master slide then its creating an issue.

Can somebody check if you face the same issue as well? I tried in multiple accounts as well.

If its a bug, SL360 team should help us!!

1 Reply
Leslie McKerchie

Hello Dinesh and welcome to E-Learning Heroes. 😊

Thank you for reaching out and sharing what you are experiencing with your project.

I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.