SL3 - Master Slides font family not applied to new slides

Feb 21, 2019

Hi, I'm pretty new to SL so I might don't know how to do it, but I have hard time creating a master that apply font family to newly created slide. 

On the provided story file, create a new slide with the template "Title and Content" and Title and Content will be Calibri, if you try to add a slide with the layout Summary you'll end up with a Comic Sans MS title and a Comic Sans MS content. Now go to Slide Master, change that content to Arial and go back to the slide, still Comic Sans MS on already existing slide AND on new slide ! Arial is never applied...  

Is there any workaround to fix that ?

4 Replies
Leslie McKerchie

Hey Jonathan,

Thanks for reaching out with such detailed steps to reproduce the issue you are running into as well as a file to work with :)

I ran into an inconsistency as well, but not the same one as you, so I opened up a support case on your behalf so that one of our support engineers can take a closer look.

Be on the lookout for an e-mail from our team.

Jose Tansengco

Hello Paul, 

Happy to step in! 

In Jonathan's case, the issue was resolved by recreating the Heading and Body/Content placeholder text and assigning the target font to both items. Can you try this out to see if it works for you?

If the issue persists, you can reach out to our support team by opening a case so we can troubleshoot the issue further.