Images copied from Powerpoint and Pasted into SL360 appear correctly in the editor. However, when Preview or Publishing, every image in the deck presents a cropped piece of the image on Slide 1.
Screen shots and inserted graphics are producing properly.
Has anyone run into this? Is there a way to fix it short of remaking 30 slides?
I opened a support case on your behalf so we can get you in touch with one of our support engineers. Your case is in good hands, and someone will be in touch with you shortly.
Here are some troubleshooting steps that may be recommended to you:
Make sure that you are working locally when pasting graphics from PowerPoint.
2 Replies
Hi Aaron,
Sorry to hear that you ran into this issue.
I opened a support case on your behalf so we can get you in touch with one of our support engineers. Your case is in good hands, and someone will be in touch with you shortly.
Here are some troubleshooting steps that may be recommended to you:
upload a .story file with one affected image
Info: if you want the best quality images from PPT
-> in folder ppt/media/ are all images in the original quality (but the original filenames are lost)