As you may already know, Adobe ended its support of Flash on December 31, 2020. That’s why we’ll be removing the ability to publish to Flash from Storyline 3 on April 13, 2021. We wanted to let you know in advance so you can prepare.
The good news is that Storyline 3 was architected without Adobe Flash dependencies, so this change won’t impact previously published courses that include HTML5 output. However, if you have any Flash-only courses, we recommend you republish them to HTML5 before April 13, 2021, so they’ll continue to work.
I've been making minor revisions our customer's existing courses with Storyline 3 for the past six months. But when I tried opening one of the .story files today I was greeted with the following prompt:
Of course, Flash Player is no longer available for download through adobe.com.
Selecting "Continue" allowed me to bypass this prompt but still, this indicates Storyline without Flash "is not supported."
Can you please explain what I'm missing before my manager takes me out for a public flogging?
I've been making minor revisions our customer's existing courses with Storyline 3 for the past six months. But when I tried opening one of the .story files today I was greeted with the following prompt:
Of course, Flash Player is no longer available for download through adobe.com.
Selecting "Continue" allowed me to bypass this prompt but still, this indicates Storyline without Flash "is not supported."
Can you please explain what I'm missing before my manager takes me out for a public flogging?
Thank you for reaching out to share that you're running into an error message in Storyline 3.
Do you know what version of Storyline you're using?
You can check by going to: Help > About Articulate Storyline
It sounds like you may be on a version prior to Version 8, but I'd like to verify. We are currently on Build 3.11.23355.0 of Storyline 3. You can read all of the details here.
This is the version of Storyline 3 we are using: (incorrect image not available) To the best of my knowledge, we do not have any courses published to Flash. We have only published to HTML5 in the four-plus years we have been developing courses for our customer.. Will we need to update to a newer release? If so, is there any cost?
Thank you for the information on the current version installed on your machine.
Update 2 was released in September of 2017 and was prior to removing all Flash dependency from the software. I'm glad to hear that you published the content without Flash, but now that you need to update your project and republish, you'll need to update your Storyline 3 software as well. The Operating System on your computer has probably removed Flash for safety, which is why you're experiencing the error message now.
Version updates to your software are included with your purchase, so I'd recommend updating to the latest version to take advantage of all the features and fixes outlined here:
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
There are so many great example scenes and complete courses that were built using Flash, and naturally, if you try to see the demos, they won't run. Is there any chance that existing Flash courses/demos will be converted so we can see the examples? Just wondering/hoping.
The E-Learning Heroes Community is full of demos and examples - and as you mentioned a lot were created and published with Flash. We've worked to update the ones authored by our team if we still had the source files, and have left community examples up to the author to republish. If there's a specific one you're looking for, let us know and we can try to track it down to republish for HTML5.
Thanks for reaching out with your concerns. Since Adobe discontinued Flash, we removed the Flash publishing options from Storyline 3. As a result, courses no longer have specific launch files for HTML5 and Flash output. Give your learners the link for the story.html file, which launches the HTML5-only output in their default browsers on desktop computers and mobile devices.
Let me know if you have any questions. I'm happy to help!
13 Replies
I've been making minor revisions our customer's existing courses with Storyline 3 for the past six months. But when I tried opening one of the .story files today I was greeted with the following prompt:
Of course, Flash Player is no longer available for download through adobe.com.
Selecting "Continue" allowed me to bypass this prompt but still, this indicates Storyline without Flash "is not supported."
Can you please explain what I'm missing before my manager takes me out for a public flogging?
As always, thank you!
Rick M.
Hi,
I would also appreciate some guidance on this.
Cheers,
Will
Hey Rick and Will,
Thank you for reaching out to share that you're running into an error message in Storyline 3.
Do you know what version of Storyline you're using?
You can check by going to: Help > About Articulate Storyline
It sounds like you may be on a version prior to Version 8, but I'd like to verify. We are currently on Build 3.11.23355.0 of Storyline 3. You can read all of the details here.
Good Morning, Leslie,
This is the version of Storyline 3 we are using:
(incorrect image not available)
To the best of my knowledge, we do not have any courses published to Flash. We have only published to HTML5 in the four-plus years we have been developing courses for our customer..
Will we need to update to a newer release?
If so, is there any cost?
Best Regards,
Rick M.
***************************************************************
Original email:
Hi Leslie,
My apologies for the previous response.
This is the version we are currently using:
Best Regards,
Rick M.
Hi Richard,
Thank you for the information on the current version installed on your machine.
Update 2 was released in September of 2017 and was prior to removing all Flash dependency from the software. I'm glad to hear that you published the content without Flash, but now that you need to update your project and republish, you'll need to update your Storyline 3 software as well. The Operating System on your computer has probably removed Flash for safety, which is why you're experiencing the error message now.
Version updates to your software are included with your purchase, so I'd recommend updating to the latest version to take advantage of all the features and fixes outlined here:
Storyline 3 Version History
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Thank you, Leslie,
I will forward your message to our customer and determine their procedure for updating the software.
I had previously removed my phone # but have now also removed the rest of my address block. Thank you for pointing that out!
Best Regards,
Rick M.
Thanks Leslie - I've updated the version we were using and this message no longer appears.
Cheers,
Will
Good to know, Will!
Thanks for informing us.
Hello Articulate Team,
There are so many great example scenes and complete courses that were built using Flash, and naturally, if you try to see the demos, they won't run. Is there any chance that existing Flash courses/demos will be converted so we can see the examples? Just wondering/hoping.
Thanks,
Lara
Hi Lara,
The E-Learning Heroes Community is full of demos and examples - and as you mentioned a lot were created and published with Flash. We've worked to update the ones authored by our team if we still had the source files, and have left community examples up to the author to republish. If there's a specific one you're looking for, let us know and we can try to track it down to republish for HTML5.
Thanks for asking!
Is there now no option for publish Format??? Is it automatically html5???
I just updated my version of Storyline 3 and the ability to select html5 is no longer even an option?
Just want to make sure that I am not going to have issues when I upload to my LMS.
Thanks
Mike
Hello Mike, and welcome to E-Learning Heroes. 😊
Thanks for reaching out with your concerns. Since Adobe discontinued Flash, we removed the Flash publishing options from Storyline 3. As a result, courses no longer have specific launch files for HTML5 and Flash output. Give your learners the link for the story.html file, which launches the HTML5-only output in their default browsers on desktop computers and mobile devices.
Let me know if you have any questions. I'm happy to help!