Storyline Audio on First Slide Won't Play Automatically Once Published
Hi! Thanks for reading my question :)
When I upload the published file to the final online platform, the audio on the first slide of the course won't play automatically. However, when the user clicks the volume bar or clicks the Pause button, the audio magically 'turns on' and starts playing. There are no special triggers (just the usual NEXT and PREV buttons) on this slide and the audio file is aligned to the beginning of the timeline. The audio file is there and will play, but only if the user engages with the slide. The issue is that it does not begin playing automatically. This is the only instance of this issue in the entire course. Does anyone have any idea what may be causing this error? Thank you!!!