I have a Rise module that I have inserted a Storyline block, and the closed captioning is not displaying when I export for LMS. It works in Rise and Review, though. How can I fix this?
I'm sorry to hear you're having trouble with closed captions! Have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course in SCORM Cloud:
If you can replicate the behavior in SCORM Cloud, would you be willing to upload a copy of your project file here or in private by opening a support case so we can look at it? We'll delete it when we're done testing! Kindly share the name of your LMS as well.
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Hi Kimberly,
I'm sorry to hear you're having trouble with closed captions! Have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course in SCORM Cloud:
If you can replicate the behavior in SCORM Cloud, would you be willing to upload a copy of your project file here or in private by opening a support case so we can look at it? We'll delete it when we're done testing! Kindly share the name of your LMS as well.
Thanks for your patience!