Storyline Crashes When Working with Media

Sep 13, 2018

My Storyline has crashed several times throughout the week as I am editing images. It has occurred while cropping images, resizing them, and also adding several hot spots onto an image. 

Is this a system or user error? It is quite frustrating. 

3 Replies
Ren Gomez

Hi Tracy,

Thanks for sharing your experience! While you're IT is looking into the issue, you can share this article with them to verify they've allowed the network endpoints listed there.

If they cannot find a solution after reviewing it, they can connect with our support team to dig deeper into the issue!