Text-to-Speech returns an error message when it tries to open the dialogue box. We have Internet connectivity. It's happening with two different users in all .story files (SL360). Any ideas on what could be causing this?
So sorry for the trouble this is causing! We’ve identified an outage with one of our service providers, and in addition to intermittent errors uploading content, we’re seeing errors with trial sign-ups and Storyline 360 Text-to-Speech.
I’ll be sure to update this discussion when this outage is resolved, and in the meantime, you can subscribe to updates at https://www.articulatestatus.com/
I just wanted to add a quick note: it looks like your signature with contact information came through when you replied via email. You can remove it by clicking ‘Edit’ below your response. Here’s a quick Peek 360 video if you need help.
As promised, I'm reporting back to share that all services are operational! You can now use text-to-speech in Storyline 360.
Please don't hesitate to reach out if you run into any issues. Thank you so much for being patient with us as we worked with our provider to resolve this issue.
5 Replies
Hello Scott!
So sorry for the trouble this is causing! We’ve identified an outage with one of our service providers, and in addition to intermittent errors uploading content, we’re seeing errors with trial sign-ups and Storyline 360 Text-to-Speech.
I’ll be sure to update this discussion when this outage is resolved, and in the meantime, you can subscribe to updates at https://www.articulatestatus.com/
Great. Sorry to hear you're having problems but glad it's not me. :-)
I look forward to knowing when it's back up.
Thanks!
Hi, Scott.
I just wanted to add a quick note: it looks like your signature with contact information came through when you replied via email. You can remove it by clicking ‘Edit’ below your response. Here’s a quick Peek 360 video if you need help.
Thanks!
Hi Scott!
As promised, I'm reporting back to share that all services are operational! You can now use text-to-speech in Storyline 360.
Please don't hesitate to reach out if you run into any issues. Thank you so much for being patient with us as we worked with our provider to resolve this issue.