3 Replies
Leslie McKerchie

Hello Mikha, and welcome to E-Learning Heroes. 😊

Thanks for reaching out and sharing what you are experiencing. You mentioned that the first slide does not have media, so it sounds like you are aware of the expectation and you can find our documentation here::

Storyline and Studio: Media Doesn't Autoplay When Slides Advance Automatically

I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when troubleshooting is complete.

Nadya Barry

hi Leslie, 

i would like to join the discussion. I am adding Storyline Blocks (no video, no audio, just an interactive block with pictures), and yet on the mobile it is shown as a black screen with the play button.

I was advised this is a standard behaviour due to the mobile browser rendering the player. But again, i am having no media whatsoever, I have even double checked in the Storyline media library menu. Can you please advise?

Thanks a lot in advance

Nadya