True/False Slide Does Not Advance Only in Google Chrome

Feb 17, 2022

We have run into an issue where a Storyline project hangs on a true/false question, but only in Chrome Version 98.0.4758.102 (Official Build) (64-bit) on PC. It has not been an issue on the Mac version of Chrome or any other browser, i.e. Firefox, Safari, etc.

The project is being run as a SCORM file in Brightspace's D2L platform.

The slide sits on the screen and if you navigate away and come back to the project the slide is still there and you have a pop up screen stating "You must complete the question before submitting" (see attached screen shot).

Any ideas what could be causing this as it only appears to occur in Google Chrome on PC.

The project file is attached and occurs during the last scene of slides which is submitting the data to the LMS.

3 Replies
Vic Reyes

Hi Eric,

Thanks for reaching out and for sharing your project with us! After taking a look, I was able to complete the course using Google Chrome version 98.0.4758.102 for both Mac and Windows without hiccups.

Since you're experiencing the issue specifically on the Windows version of Google Chrome, I wonder if you have browser addons or cache errors that might be causing this oddity? A quick way to test is to simply launch your course on Incognito mode and see if you'll complete the course.

Please let us know how it goes! Thanks!