Video image runs off the page in Storyline

Sep 14, 2022

I am experiencing something weird. I used the embed code to place a video (housed on Vimeo) into a slide in Storyline, but the placement in the published module is off center and you can't see the bottom of the video. In the pre-published version, it looks fine. Any ideas?

Image_of_Storyline_file_with_video_askew.png

2 Replies

Jose Tansengco
Staff

over 1 year ago09/15/22 at 2:06 pm (UTC)

Hi Heidi,

Thanks for reaching out!

I haven't encountered this behavior before, so I'd like to ask a few questions to help clarify your experience:

Are you working locally when making changes to your project file?
Are you able to replicate the behavior in a new project file?
Does the same behavior happen when you use Youtube videos instead of Vimeo ones?
Does resizing your videos so that the bottom part will display properly help?
Have you tried doing a repair of Storyline 360 if the behavior affects all of your embedded videos?

If the issue persists after repairing your installation, please open a support case here so we can take a look at what's happening.

Jürgen Schoenemeyer

over 1 year ago09/15/22 at 5:09 pm (UTC)

do you use an "web object" for the embed code?