Video won't reset to inital state when clicking previous

May 04, 2023

My video is set to start only when clicked, which is working. When my video is playing and I click on the previous button to see the previous slide, when I come back to the slide of my video, my video starts playing automatically where I left off. In the slide properties, I set "Reset to initial state" when revising. How come it's not working for the previous button?

1 Reply
Jose Tansengco

Hi Cyntia, 

Thanks for reaching out! 

I tried replicating the behavior on my end, but I am seeing the video reset whenever I revisit the slide where the video is located. Here's a quick recording of my testing: 

I'd like to ask a few questions to help clarify your experience: 

If all of your videos are affected, and doing a repair doesn't fix the issue, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!