I made an eLearning content with a video in it. Everything works well but the video doesn't play. Video plays when previewing and when tested in scorm cloud. I read in one of the discussions that turning video compression off will work BUT its greyed out and can't change it.
I'm sorry you're having this issue with your LMS! If your course worked properly while testing with Scormcloud, that usually means the issue lies with the LMS. Have you checked in with SuccessFactors on this issue yet?
I'm glad to hear that you solved the issue and thank you for updating this thread! I'm sure others in the community will benefit from learning your solution.
If you run into any trouble moving forward, please let us know!
4 Replies
I used Rise 360 for the content and the video played properly. Storyline doesn't play the video. I want Storyline, is there a fix for this issue?
Hi Jerico,
I'm sorry you're having this issue with your LMS! If your course worked properly while testing with Scormcloud, that usually means the issue lies with the LMS. Have you checked in with SuccessFactors on this issue yet?
Thanks for reaching out!
Hi John, I turned off compression option on the video in Storyline then re uploaded in SuccessFactors and it worked.
Hi Jerico,
I'm glad to hear that you solved the issue and thank you for updating this thread! I'm sure others in the community will benefit from learning your solution.
If you run into any trouble moving forward, please let us know!