Web Objects not displaying properly

Aug 28, 2023

Hello,

I have been creating web objects for quite some time but since the last upgrade, August 22, 2023 - 3.79.30834.0 when I replace the web object placeholder with an image the image does not render the same in review or our LMS as it should. The attachments show that the image in Review is significantly larger than the slide and therefore you only see part of the image.

I even rolled back to the July 77, 2023 - 3.78.30747.0 version but it made no difference. I think I must be doing something wrong with the settings. Any help would be appreciated.

Thanks Karen

6 Replies

Sandeep Gadam

9 months ago08/28/23 at 5:12 am (UTC)

Hi Karen, I was able to replace the web object placeholder with an image with same dimensions as of the web object and I don't see any issues with the image being rendered in different sizes. Would you be willing to share the image that you're trying to replace the placeholder with so that I can give it a try?

Thank you!!

9 months ago08/28/23 at 5:15 am (UTC)

Hey Sandeep,
Thanks for looking at this. I have attached the image. Not sure why it was not working properly.

Thanks Karen

Sandeep Gadam

9 months ago08/28/23 at 11:40 am (UTC)

Hello Karen, I don't see any attachment in the above post. Would you be willing to share via email at sandeepgadam@gmail.com?

If not, let's wait and see what other Heroes would suggest to resolve the issue.

Thank You!!

9 months ago08/28/23 at 1:59 pm (UTC)

a small fix

-> Export Shape to Picture

-> Replace Picture from File

result

https://360.articulate.com/review/content/9820d0b2-ee51-4674-a4cc-3e81ee1cd5fb/review

test_web_object-fix.story

9 months ago08/28/23 at 6:43 pm (UTC)

Hi Karen,

I'm glad that Sandeep and Jürgen are helping you out. Just a quick note that replying via email includes your signature here, so you are welcome to edit the post and remove that information if you wish!

8 months ago08/28/23 at 9:44 pm (UTC)

Awesome,
Thank you so much.

Thanks Karen