Forum Discussion
Unable to upload project
I have checked and double checked my zip folder and I have no idea why I am unable to upload this! Please, any help would be appreciated.
5 Replies
Hey David. It looks like your Zip file only contains the HTML file. I would recommend opening the HTML in something like notepad, copying the full code, and pasting it into code block vs uploading the zip file. Typically, I use the zip option when I have additional assets or files that are required for my experience to work correctly. Stand-alone HTML files seem to work better when pasted in. I was able to get it running using that method on my end. Let me know if you have any questions 🙂
Thanks for the reply destery1kenobi.
Yes, I have been trying to test out the zipped folder process to check that I am doing it correctly as this will be my preference going forward, but, even with this simple zip folder that I believe fits all the criteria - it still doesn't allow me to upload.
Were you able to upload the zip into Rise?
Not sure if this is still an issue three days later, but I was able to get it uploaded without incident.
You say Rise isn't allowing you to upload the file but you don't describe what you're seeing that indicates that. Is there an error? Does the upload "fail"? Does the page crash? We'd need context more specific than that the page isn't allowing you.
Sorry for the delay...
The message I get is very vague: "We couldn't complete your upload. Please try again."I get this every time I try?
