Forum Discussion
‘Notes’ text is not appearing in Question bank in Storyline 360
Hi Team,
In the Preview mode, in the default ‘Notes’ section, text is not appearing in Question bank in Storyline 360 tool and it’s published output. To add, the questions are randomized, therefore, I cannot take the questions out of the Question bank. Has anyone faced this issue before?
Hello Everyone!
I'm happy to share that we have released Storyline 360 version 72 (Build 3.72.29654.0).
Included in this release is the fix for the bug where the slide notes were missing from the published output for question bank slides.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app on your computer. You'll find our step-by-step instructions here.
Please let us know if you have any questions by reaching out to our Support Engineers directly.
Have a great day!
Hi Kailey!
Thanks for letting us know about your issue. We don’t have any updates to share for this bug fix yet, but I’ll be sure to come back when we have news, as this discussion is linked to the report.
Hi Bhupendra!
Have you checked the "notes" box in the Player Properties? This is what it looks like:
Hi Lauren!
Thanks for your valuable suggestion. But this solution does not solved
my problem because The questions are randomized, therefore, I cannot take
the questions out of the Question bank.
Hi Lauren,
Yes, I have checked the "notes" box, which is on.Have you checked the individual slide properties to check it has not been switched off in there?
Phil Mayor! Yes, the individual slide properties is also switched on.
I have attached .story file for your reference. As you see the first page, the Transcript text is appearing. But when you go to next slide which is a question of question bank, Transcript text is not shown there.Hi Bhupendra,
Thanks for sharing your file, and I'm sorry you're coming across this snag! I was able to replicate the issue with the slide notes missing from the notes tab in a question bank.
We have reported it to our team as a bug, and continue to keep an eye on it to evaluate how many customers are impacted and what impact it has on courses. I'll be sure to jump back in here when there's any progress to share.
Sure Ren Gomez.
Thank you so much for reporting this.Has there been any updates to this issue? I am seeing the same thing with a series of courses I am currently working on. We use the Notes as a place to put the transcript the voice over narrator is reading from and in every question bank I have, I cannot see text written in the Notes section of each slide. Thanks in advance!
Hi Justin,
I am sorry that you are coming across this roadblock! Our team is continuing to investigate the issue, and you're in the right place. We'll be sure to reach out as soon as we have more information to share!
Fantastic! I did find a semi-workaround if anyone else is in the same situation. I am using the question banks for obviously, questions, so what I did was copy the question of each slide, and place that question text into the slide title for each question. That way, when the learner clicks the drop-down notes tab, it displays the question there as well.
Hi all!
I'm here with an update on the bug where the Slide Notes were missing in the Notes tab when drawing from a question bank!
Good news, this bug has been fixed and is included in Update 36 (Build 3.36.21213.0) for Storyline 360! To stay up to speed with the newest bug fixes and features, we recommend updating Storyline 360 in the Desktop app!
Hey Lauren,
Thank you for the update - however I am still experiencing this bug with new projects and existing projects when previewing. My Storyline 360 is updated to the current version of v3.36.21289.0. You can view this error concurring when previewing this simple interaction i created to showcase the error of notes not appearing during question bank slides.
