Forum Discussion

AaratiHiremath's avatar
AaratiHiremath
Community Member
4 years ago

‘Settings’ popup is not closed by using ‘ESC’ key.

Hi

We have a query that in the Review Link with TABbing + Enter the "Settings" open. But when we Esc the settings does not close. It only closes again with the Enter.

Is this a Storyline limitation OR there is any other solutions?

Any help would be much appreciated.

Thank you.

3 Replies

  • Hi Aarati! 

    I'm happy to help you work through the issue you are experiencing using the Esc key in Storyline. 

    I want to ask you a few questions to begin troubleshooting:

    • Are you using a screen reader? If so, which one?
    • Are you working from a Mac or a PC?
    • You mentioned that this doesn't work in Review 360. Does it work in preview mode in Storyline?
    • SherriWest-9a31's avatar
      SherriWest-9a31
      Community Member

      Has anything been resolved about using the ESC key in Storyline? My client is requesting that the ESC key close the Player Resources tab when pressed. I do not see where I can add a trigger to control the ESC key. Would you be able to assist me?

  • Hi, Sherri.

    I'm not aware of a way of triggering a player tab to open/close with a different key. Once the focus is on the Resources tab, they can use Enter or the Spacebar to open/close it.

    I'm hopeful others in the community might have some suggestions for you. What is the intended environment (LMS, web, Review 360) ?