Forum Discussion
LaurenNixon-06e
5 years agoCommunity Member
.mp4 Video File Unsupported
Hi,
I am trying to upload an .mp4 video to my Storyline project, however, I receive the message: "does not appear to be a supported video format." I've gone into the properties and it is an .mp4 f...
LeslieMcKerchie
5 years agoStaff
Hi Lauren and welcome to E-Learning Heroes. 😊
I'm glad that Brian was able to pop in and help you here. Our team uses Handbrake, which is a free tool. Please feel free to share your .mp4 file with our team directly here and we'd be happy to help.
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