Forum Discussion
KaitlynPrice
2 days agoCommunity Member
2-3 minutes of dead air at end of Storyline video
Hello!
I am running into an issue where every time I export a video from Storyline it ends up with 2-3 minutes of dead-air, with the last slide from the video frozen. I have tried adjusting the tri...
LucianaPiazza
6 hours agoStaff
Hello KaitlynPrice,
Thanks for sharing what you've tried so far!
- Do you notice any change if you import your current project file into a new .story file, and then publish?
- I'm curious what content you have on the last slide of your course. Do you notice any change if you add/remove media or elements on that slide?
Since this behavior appears to be specific to your project file, we'd be happy to take a closer look. You can share your .story file and a screen recording of this behavior in this thread or privately in a support case.
Looking forward to hearing from you!
- KaitlynPrice4 hours agoCommunity Member
Hello!
I just tried importing to a new .story file and publishing again, but there's still dead air at the end.
I have also tried changing/removing stuff on the last side to no avail. I will open a support case for this. Thanks!
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