Forum Discussion
JoelGlastetter
3 years agoCommunity Member
Hi Lauren, you mean he was using 10.15.7 Catalina, right? (Catalina 12.7 doesn't exist). Things can get confusing when people put the wrong version numbers in their posts.... even if you got most of them correct.... :) And I already mentioned that my colleague updated to Mac OS 12.1 Monterey and it fixed the issue for her in case you missed that one. Though when she updated to Mac OS 12.1 Monterey, it automatically updated Safari from 15.1 to 15.2 so we couldn't test if the issue existed with Mac OS 12.1 and Safari 15.1.