Forum Discussion

Mariem's avatar
Mariem
Community Member
2 months ago

360° image editor not working

Hello everyone, 

I have been trying to edit a 360° image on Storyline, but the editor is not functional ( all tabs: marker, label and interaction) . It keeps buffering but does not work. Also, I cannot preview it, so I need to publish it each time. 

The image is in the right ratio (2:1). 

If anyone has experienced this and found a solution, I'd really appreciate the help. 

Thank you very much 

 

Mariem 

  • Hello Mariem,

    I'm sorry to hear about the trouble with 360° images in Storyline. It was a great idea to open a support case as well! I see you're currently troubleshooting with my teammate, Janina.

    Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!