Forum Discussion
Mariem
2 months agoCommunity Member
360° image editor not working
Hello everyone,
I have been trying to edit a 360° image on Storyline, but the editor is not functional ( all tabs: marker, label and interaction) . It keeps buffering but does not work. Also, I cannot preview it, so I need to publish it each time.
The image is in the right ratio (2:1).
If anyone has experienced this and found a solution, I'd really appreciate the help.
Thank you very much
Mariem
Hello Mariem,
I'm sorry to hear about the trouble with 360° images in Storyline. It was a great idea to open a support case as well! I see you're currently troubleshooting with my teammate, Janina.
Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!