Forum Discussion
360° Lightbox Popup Not Working
I'm creating a quick example Storyline to show my team how we could use the 360° feature for new hire onboarding, giving users a tour of different facilities.
I followed the instructions in the below article to add a Knowledge Check question as a lightbox so that when the user clicks on the Monitoring Station on Slide 1.4 the question would pop up.
https://community.articulate.com/articles/storyline-360-adding-interactivity-to-360-degree-images
The feature does not seem to work either in the preview or in the published version, which I viewed in Review 360. What might I be doing wrong?
- AdrianTam-995f4Community Member
Hello Adrian,
Happy to help!
It looks like you're having trouble with triggers that are responsible for making layers appear in your course. Thanks for sharing a copy of your published output! Would you also be willing to share a copy of your Storyline 360 .story project file here or in private by opening a support case so we can take a look at how you setup your triggers? We'll delete it when we're done testing!