Forum Discussion

KristineLowry's avatar
KristineLowry
Community Member
2 years ago

360 Image Not Rendering Correctly

I’m trying a 360 image for the first time.  I downloaded an image from pixexid.com and when I insert the image into my Storyline project, I get a message that the image might not render correctly an...
storyline 360
JohnMorgan-c50c's avatar
JohnMorgan-c50c
Former Staff
2 years ago

Hi Kristine,

Thanks for the response! I did some testing with a few images from Pixexid and wasn't getting the same error. Would you be willing to share your files here or with our support engineers privately in a support case so we can troubleshoot?

 

  • KristineLowry's avatar
    KristineLowry
    Community Member
    2 years ago

    Hi John,

    Thank you for testing images from Pixexid.  Attached are the two images I downloaded from Pixexid and my Storyline project where I inserted them.  

    Other than inserting the 360 images I have done nothing with them in Storyline.

     

    Thank you for looking into this for me.  I appreciate all the support provided by the Articulate team.

Related Content