Forum Discussion
TracyArron
2 years agoCommunity Member
360 Player Artificate - White Box top left
Hi - hoping someone can help us with our slide issue. I have looked around but have not seen anyone discuss this issue and I am wondering if it is specific to how we have the player set up.
We us...
LucianaPiazza
2 years agoStaff
Hi Tracy,
Thanks so much for reaching out! Sorry to hear you've run into this snag. Happy to help! ✨
Did you happen to make any modifications to the latest version of the course? Just trying to zero in on what might be causing this.
I took a look at your .story file, and it appears to be screenshots of your current course. I'd like to take a closer look at your .story file for the course. Feel free to upload to this thread or privately in a support case. It will be deleted when troubleshooting is complete.
Looking forward to hearing from you!