Forum Discussion
360 Player Artificate - White Box top left
Hi - hoping someone can help us with our slide issue. I have looked around but have not seen anyone discuss this issue and I am wondering if it is specific to how we have the player set up.
We us...
Hi Luciana - sorry for the delay as i was out of town. I have uploaded the test file to a support case. You will see when a slide is previewed the top left corner is blank - given the way we organized the slide it will not show but if we added something with a white background you would see the lines of the box.
Any info would be appreciated as we are always striving for clean files - you never know what can effect something else in a course :)
Tracy
Hi Tracy!
Thanks for the feedback! Great move on sharing your file through a support case. You're in excellent hands working one-on-one with our support engineers and should be hearing from them shortly!
We can continue troubleshooting in your support case to keep all information in one spot.
