Forum Discussion

SandyDutra-e336's avatar
SandyDutra-e336
Community Member
12 months ago

360 Review - Stuck between tabs (notes and menu)

I am publishing my file to 360 review and users are getting stuck between the notes and menu tab when the toggle between the two tabs. What is causing this? Thanks Sandy
Review 360
EricSantos's avatar
EricSantos
Staff
12 months ago

Hello Sandy!

Sorry, you've hit this snag with your Review 360 course! I'm happy to help troubleshoot this issue and would like to see the course in action and test the Storyline project.

Can you share the Review 360 link and your Storyline file with us so we can look at what you have set up? You may also share them privately by sending them along in a support case. We'll delete our copy of the Storyline course when we're done testing; thank you!

  • SandyDutra-e336's avatar
    SandyDutra-e336
    Community Member
    12 months ago

    Hi Eric, I will add my file to a support case. 

    Thanks
    Sandy

    • EricSantos's avatar
      EricSantos
      Staff
      12 months ago

      Thank you, Sandy! We've received your case and your Storyline file. Rest assured that we won't share the file and will delete it from our systems when we're done troubleshooting the issue.

      You're in excellent hands working one-on-one with our Customer Support Engineers, and you should hear from them shortly!

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