Forum Discussion
"Access Denied" error on Canvas Page using iOS (safari and app) with Storyline 3
I use storyline 3 to publish my presentations to my class using Canvas as the LMS. My presentations work great using a web browser on my laptop or desktop PC. However, when I try to view them on a...
Actually CLemson's IT folks figured it out. I pasted their response below. It fixed the issue completely:
There is an option in Safari on iOS devices called "Prevent Cross-site Tracking" that is enabled by default. I assumed this might be the underlying issue so I tested it on my iPhone and disabling the option allowed my to open the link you sent. You can access this option by going to Settings->Safari->Privacy & Security on your iOS device. You could also download a different browser (Chrome) on your iOS device and it would fix the issue as well.
