Forum Discussion
FrancesMcGill-b
4 years agoCommunity Member
Accessibility shortcuts not working
Hello,
Per this article:
https://articulate.com/support/article/Storyline-360-Accessible-Player-Controls
it says the buttons work no matter where the keyboard focus is currently located in th...
FrancesMcGill-b
4 years agoCommunity Member
Hi, yes I created my own hotkeys using a trigger as you have described. It is my understanding that a screen reader will override the key commands using their own key commands (which makes sense). However, I was anticipating the key commands I mentioned above to work without a screen reader - but they don't work in any situation. I'm using a Windows computer. I tried this using the Chrome browser.
LaurenDuvall
4 years agoStaff
Hi Frances!
The keyboard shortcuts should work with or without a screen reader. Thank you for sharing which computer and browser you're using. Have you tried using Firefox or Edge to see if that makes a difference?
I really appreciate your help in troubleshooting this issue, Frances!