Forum Discussion
Accessible text animation bug
Am I the only one who has a big problem when animating accessible text by paragraphs? The first two paragraphs are always displayed too close together. The other paragraphs are displayed with the co...
Hi Karin!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where text in shapes that animated by paragraph had spacing issues.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Hi Eric,
thanks for your quick reply.
This is really funny. I couldn’t reproduce the problem either when creating new text in a new project file.
The issues occurs however in existing files (from about 1 year ago) when I take these steps:
1. Updating design of project file: Tab “Design” > Fonts > Upgrade Project Text
2. Setting built-in variable Player.AccessibleText to Right.
Then the animation “Fade in by paragraph” displays the first two paragraphs too close together:
I uploaded an example here:
https://360.articulate.com/review/content/381d75ed-868b-45c2-850a-cb1a478d499e/review
As I have lots of old project files that need to be updated to accessible text, this is incredibly annoying and time consuming to divide each text that is animated by paragraphs (and there are myriads of them) manually in single text objects, align them to the narration and animate them ... I think you know what I mean.
Is there any chance that you can fix this problem, even if it does not affect new projects?
I would be so grateful!
Kind regards
Karin
Von: E-Learning Heroes
Gesendet: Mittwoch, 29. November 2023 17:45
An: Karin Hofmann
Betreff: Reply to Accessible text animation bug
Sie erhalten nicht oft eine E-Mail von heroes@articulate.com . Erfahren Sie, warum dies wichtig ist
Hi Karin!
Thanks for the update! Have you seen the same behavior when opening your existing projects in our most recent update of Storyline 360? If not, can you see if that does the trick?
Our most recent update is Update 82 (Build 3.82.31354.0).
Hi Lauren,
unfortunately, yes, I use the latest version Build 3.82.31354.0.
Sorry, I cannot use the reply button in your mail, it is not clickable because of our strict e-mail settings.
Kind regards
Karin
Von: E-Learning Heroes
Gesendet: Freitag, 1. Dezember 2023 18:09
An: Karin Hofmann
Betreff: Reply to Accessible text animation bug
Sie erhalten nicht oft eine E-Mail von heroes@articulate.com . Erfahren Sie, warum dies wichtig istHi Karin,
Since the issue appears to only happen on your older courses, would you be willing to share a copy of the affected project files here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
Hi Karin!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where text in shapes that animated by paragraph had spacing issues.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
