Forum Discussion
trainmgt
2 years agoCommunity Member
Account: update e-mail adress -> no confirmation link
Dear team, the e-mail adress of one of our team members (seat) changed. We understand it's possible to update the e-mail in the account of that team member. However, no confirmation link is received...
CNavarro
2 years agoFormer Staff
Hi train mgt,
I am happy you've opened a support case and are working with our support engineer, Mark. I hope his recommendation to ensure that @articulate.com isn't blocked and is in your company's allowed list fixes the issue.