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BrendaJustice's avatar
BrendaJustice
Community Member
5 years ago

Adding a MP4 video into Storyline

When trying to up load a mp4 video. I receive an error message that  - does not appear to be a supported image format.  Please select an image from one of the supported formats  

1 Reply

  • Hi, Brenda, and welcome to E-Learning Heroes! ✨

    The error is usually received when trying to insert a file format that is not acceptable as an image. Can you try Insert > Video > Video from File to see if it works?

    Windows 10 (1) 2021-12-03 at 10.17.06 AM