Forum Discussion
Adjusting Rise course made in free trial
Hey, we had an internship make a Rise course on a free trial and now we want to collaborate on this course from our teamsubsription. This seems unpossible. The free trial can publish to LMS, but then...
We are both based in Belgium... But the intern created a free trial on a private gmail. Could this be the problem?
The ability to transfer Rise courses isn't impacted by whether the account holder's e-address uses a specific company's domain or something more generic (like gmail).
As I understand it, what matters is what regional data center is chosen when signing up. Someone in the US could choose the EU center. Someone in Europe could choose the US center. But it's not possible to switch an existing account from one regional data center to another.