Forum Discussion
Adjusting Rise course made in free trial
Hey, we had an internship make a Rise course on a free trial and now we want to collaborate on this course from our teamsubsription. This seems unpossible. The free trial can publish to LMS, but then...
The intern is quite sure to have chosen the EU datacentre. The trial is still active. Would the supportteam be able to check this setting or tranfer the courses?
Yes, the support team could check the setting and troubleshoot the issue.
Hi EsterDehauwere,
Situations like this can be confusing, so I'm glad to see JudyNollet is helping!
Currently, Rise 360 users can collaborate with and send copies of courses to other Rise 360 users in the same regional data center—either the EU or the U.S. If you can share the intern's email address here or privately in a support case, I'd be happy to look into this further!
