Forum Discussion
NormanMerritt
3 years agoCommunity Member
After completing course then returning to it, pages go blank (Firefox)
We have created multiple courses in Rise and posted them to our LMS. During testing, after completing the courses, if we go back into the courses, non-text elements tend to load slowly, and if we sc...
Sectionconcepti
2 years agoCommunity Member
Hi Chino,
Sorry for the reply delay but I missed your reply notification.
- Clearing Browser's cache doesn't works.
- I tested with SCORM Cloud and it seems to work, but I can't figure out how the issue could be with our moodle LMS because It works perfectly with Edge and Chrome but not with Firefox...
- JoseTansengco2 years agoStaff
Hi Section Conception-Ingénierie SNPS,
Good call testing in SCORM Cloud. I'd recommend contacting Moodle support to check why your course doesn't work properly in Firefox when hosted on their environment. It might have something to do with the player of their LMS. You can also enable the debug mode of your course to check the logs in case an error message is thrown when your course is launched in Firefox.
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