Forum Discussion
AI Assistant Outage also affecting AI Captions
Hi everyone,
I wanted to share that the incident is now resolved. Please feel free to open a case with our support team here if services haven't gone back to normal for you. Thank you, and we apologize for any inconvenience this bug may have caused.
Hello officeape,
We're very sorry for the inconvenience. We're still assessing the scope of this outage, and we'll update the status posted on our Status Page once we've confirmed if other services are also affected. In the meantime, I recommend clicking on the "SUBSCRIBE TO UPDATES" button to get notified once the outage is resolved.
About 20 minutes ago the status page reported that the issue was resolved. I still can't get any AI services to work in Storyline. I've tried restarting Articulate and the computer. Is there something else I'm missing or is the issue still ongoing?
Status page is still showing AI Assistant as a "major outage."
And seconds later, NOW it says operational. My guess is things are still "resolving" and should smooth out in a few minutes.
Hi everyone,
I wanted to share that the incident is now resolved. Please feel free to open a case with our support team here if services haven't gone back to normal for you. Thank you, and we apologize for any inconvenience this bug may have caused.