Forum Discussion
AI Assistant's Magic Quiz Import
Hi, tried to test it today (also from a Word document) - same problem. I tried several things: deleting images, removing a header at the beginning of the quiz, ensured that the number of characters and file size do not exceed the limits - nothing worked. Still get an error.
Would really appreciate getting that fixed, as importing 60 questions would be way easier than typing them in manually 😉
Hi ValeriiaProkopo,
Sorry to hear that you're having trouble with Magic Quiz Import in Rise 360.
In Google Chrome, I tested the behavior on my end by uploading various Word documents with AI Assistant, but could not trigger any errors. No worries! I've opened a support case on your behalf, so our support engineers can work with you directly on this issue. They should be following up with you shortly.
In the meantime, I have some follow-up questions to help us troubleshoot this better:
- Do the errors occur across all courses, or only specific ones?
- Have you tried clearing your browser's cache, or using a different supported browser to rule out any browser-specific issues?
- If possible, have you tested the import on a different internet network?
Looking forward to hearing from you!
I have also failed every time I've tried the Magic Quiz Import.
I've tried .docx and .txt
The file is not over the size limit nor the character limit. I believe the text formatting shows clearly what is a question, what are answers and which answers are correct.
I don't know what else to try...Hi ICEFAcademy,
Sorry to hear that you've also run into this setback with Magic Quiz Import in Rise.
I've opened a support case on your behalf, so our support engineers can work with you directly on this issue. They're happy to review your affected source files and test the behavior on our side.
You're in excellent hands troubleshooting with them and they should be following up with you shortly!
