Forum Discussion
MichaelMelder
6 months agoCommunity Member
AI Disappeared
one of my users suddenly lost access to the AI functions. So i reviewed and did everything that was brought up in a previous discussion. Sign in and out, reboot, reinstall. But nothing is working. so...
JeffMomsen-4cf0
9 days agoCommunity Member
I am currently experiencing this issue. I do not see the icons for AI Image, AI Audio, among other missing icons in my Insert ribbon.
StevenBenassi
6 days agoStaff
Hi JeffMomsen-4cf0!
So sorry to hear you're having trouble accessing AI Assistant!
That shouldn't be happening, and checking your subscription I do see that AI Assistant is active for your account.
I'd like to connect you with our support engineers so they can work with you directly. I've opened a support case on your behalf and we can continue the conversation there!